Service Operations Management (5th Edition)
Improving Service Delivery
- Blurb -
This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.- Full Details -
| Status: | Active |
| ISBN-13: | 9781292064468 |
| Published: | 6 Oct 2020 |
| Published In: | United Kingdom |
| Imprint: | Pearson Education |
| Publisher: | Pearson Education |
| Format: | Paperback |
| Height: | 265mm |
| Width: | 195mm |
| Pages: | 632 |
- Delivery ETA -
In stock - for items in stock we aim to dispatch the next business day. For delivery in NZ allow 2-5 business days, with rural taking a wee bit longer.
Locally sourced in NZ - stock comes from a NZ supplier with an approximate delivery of 7-15 business days.
International Imports - stock is imported into NZ, depending on air or sea shipping option from the international supplier stock can take 10-30 working days to arrive into NZ.
Pre-order Titles - delivery will vary depending on where the title is published, if local stock is available in NZ then 5-7 business days, for international imports it can be 10-30 business days. In all cases we will access the quickest supply option.
Delivery Packaging - we ship all items in cardboard sleeves or by box with either packing paper or corn starch chips. (We avoid using plastics bubble bags)
Tracking - Orders are delivered by track and trace courier and are fully insured, tracking information will be sent by email once dispatched.
 |
|
© Copyright 2024 AllTextBooks.NZ |