Orders, Payment and Processing

Orders
All orders are subject to price and availability confirmation.

Direct Credit/Bank Transfers
We process in bank payments each day. After you have submitted the payment via Internet banking or via a bank branch, we will receive the payment normally with in 1-2 working days. Where possible we will also release stock on the same day if the transaction has cleared.

Will we send an email to confirm that we have received your payment.

Eftpos and Credit Cards
We accept payment via EFTPOS on pickup and also accept Visa and MasterCard. Credit cards will also be charged when placing an order via our web site.

Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption only.

Refunds
All refunds are processed by the same method that payment was made. If payment is made by credit card, the refund must be issued to the credit card.

Billing Currency
All transaction on AllTextBooks.NZ are billed in New Zealand Dollars

Delivery and Timeframes

Delivery Method
All textbooks are delivered by track and trace courier in New Zealand, this ensures items are insured for both parties in the event of any item being lost.

Delivery Timeframe
We will send you an email notifying you when your order has been shipped. Please allow 2-3 days for delivery.

Pickup / Holds Timeframe for Collection
AllTextBooks.NZ will reserve and hold pickup orders for 5 business days. Orders will expire post this time and be cancelled. Unless by specific arrangement to hold past this time.  

Oversea's Shipping
AllTextBooks.NZ currently only dispatched and ships within New Zealand.